Last updated: October 2025
At EvangelismCoach.org, we want every resource you purchase to help you grow in your ministry confidence and effectiveness. If something isn’t right, we’ll make it right.
Overview
Our goal is your satisfaction. If you are not completely satisfied with your purchase, please contact us so we can help.
- Digital Products (MP3s, eBooks, Videos)
Your satisfaction is guaranteed. If you are not pleased with your download for any reason, you may request a full refund within 30 days of purchase. - Physical Products (CDs and DVDs)
You may request a refund at any time after your purchase. Because all shipping is included in your purchase, refunds are issued in full. - Books Sold Through Amazon
Printed books purchased through Amazon are covered by Amazon’s own return policy and must be processed through your Amazon account.
Defective or Damaged Items
If a CD, DVD, or other product arrives defective or damaged, please email us first at pastor_chris@evangelismcoach.org.
You may choose to receive either a replacement or a refund. No return shipment is required.
Return Shipping
We do not require any product to be shipped back to us. There are no return shipping costs associated with refunds or replacements.
Processing Refunds
Refunds are typically processed within 3–5 business days after we receive and approve your request. The refund will appear as a credit to your original payment method. We will communicate with you by email as we process the refund.
Sale Items
Sale and discounted items carry the same satisfaction guarantee as regular-priced items.
Need Help?
We’re here to help you with any order concerns. Please contact us at pastor_chris@evangelismcoach.org before returning any product so we can make things right.